Payment & Refund Policy
পেমেন্ট ও রিফান্ড পলিসি — টাকা জমা দেওয়া, উইথড্র করা এবং রিফান্ড সম্পর্কিত স্পষ্ট নীতিমালা।
1. Cashout & Withdrawal Policy
টাকা উত্তোলন নীতিমালাUsers who achieve the platform minimum cashout threshold (default: $5.00 or 5,000 Coins) may submit an instant withdrawal request to authorized payment methods:
- Supported Gateways: bKash, Nagad, Rocket, PayPal, USDT (TRC-20 / BEP-20), and Direct Bank Transfer.
- Processing Timelines: Standard cashouts are audited and fulfilled within 1 to 24 business hours. VIP members enjoy priority express queue processing within 15 minutes to 2 hours.
- Accuracy: Users are responsible for providing correct account phone numbers or wallet addresses. Transactions sent to incorrect user-provided numbers cannot be recalled.
2. Deposits & Advertiser Orders
ডিপোজিট ও অ্যাড ক্যাম্পেইনAdvertisers and sponsors may deposit funds to launch banner campaigns, rewarded video tasks, or promoted quizzes. All advertiser deposits are credited once the transaction ID (TrxID) is verified on our backend ledger.
3. Refund Requests & Disputes
রিফান্ড আবেদনের নিয়মPurchases of VIP Passes or activated advertising campaigns are generally non-refundable once services or bonus coins have been credited. In the event of duplicate billing or technical malfunction, users may open an in-app dispute ticket or email our financial department at Support@quizcashs.com within 72 hours for an immediate audit and reimbursement.
4. Financial Support Contact
For transaction verification and payment clearance inquiries:
Official Email: Support@quizcashs.com
Sponsorship Desk: sponsorship@quizcashs.com
Company: Beyond Development Private Limited
Ownership: Sagar Roy